Say ‘hi’ to Harbour ISP

Harbour ISP ABN 44 154 752 968 is a 100% owned Australian ISP providing Broadband Fibre, Fixed Wireless and Satellite Internet as well as VoIP and Mobile phone services Australia wide.

Based in the central west town of Mudgee in New South Wales Harbour ISP has been providing internet all across Australia since 2005. We were NBN Co’s first Retail Service provider connecting the first nbn Satellite Internet customer.  Wholesale providers include, NBN Co, OptiComm, LBNCo, OPENetworks, Optus, AAPT, Vocus and iVox.  Harbour ISP provides its own switching technology in secure data centres in Sydney and Melbourne.

Harbour ISP have customers in every state in Australia from remote access communities in Western Australia, Far North Queensland and the Northern Territory to Norfolk Island, Christmas Island and Tasmania to inner city new developments in capital cities.

We also partner with many developers in Sydney, Melbourne and Brisbane, such as Lend Lease, Mirvac, Dyldam & Little Projects to provide high end competitively priced internet for new developments.

History

Harbour ISP began its life as a subsidiary of Harbour IT a major IT Managed Services and Cloud Infrastructure company based in Sydney, founded by Charles and Melissa Tym in 2001.

After moving to Mudgee, Charles and Melissa established Harbour ISP in 2005 (first trading as Harbour IT then then as Harbour Sat) as a reseller and installer under the Government subsidised Satellite Internet Australian Broadband Guarantee (ABG) scheme. Customers were connected across Regional and Remote Australia on the Optus Satellite Network.

In 2015 Canon purchased a 50% interest in Harbour IT and Harbour ISP was separated formally from Harbour IT.  Harbour ISP Pty Ltd now operates independently but retains close ties with Harbour IT, all its trading partners and original shareholders remain the same.
From 2005 to 2011 Harbour ISP signed up in excess of 20,000 customers on the Optus satellite platform prior to the National Broadband Network being established.

In 2011, Harbour ISP was the first wholesale customer to be invoiced by NBN, Harbour ISP connected the first customer to the nbn Interim Satellite Service.  Since then Harbour ISP and NBN Co. have established a firm and close working relationship.

Customer Service Commitment
Our promise to you
Customer service excellence is a journey whereby we constantly seek to improve our service offerings not only via improvements in technology and through better, more efficient ways of operating, but also in the attitudes we exhibit both as a company and as individuals. Corporate conduct is inseparable from the conduct of individual employees in the performance of their work.

All Harbour ISP employees are responsible for adhering to best business practices that are not just in accordance with the letter and spirit of applicable law, but abide by a set of ethical principles that reflect the highest standards of corporate and individual behaviour.

Speak to our team

1300 366 169

Call Harbour ISP today for a fast internet connection and great customer service.

  • Thank you Harbour ISP! Keep up the great work.

    ALAN YONG

    Again, I have to say thank you for all your efforts today to make the internet work and the great services from you and your team ( Heather and Stacey) are just impressive. Keep it up!

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