History

Harbour ISP was first brought to life when founders, Charles and Melissa Tym, experienced first-hand the disastrous state of internet connectivity in rural Australia.

Taking a break from their company, Harbour IT, an IT Managed Services and Cloud Infrastructure company based in Sydney, the Tyms moved to Mudgee in central NSW for a year and, enchanted by the relaxed rural lifestyle, decided to stay.

With their backgrounds in technology, Charles and Melissa realized they could do something about the state of connectivity across rural Australia, so they established Harbour ISP (first as a subsidiary of Harbour IT, and later renamed Harbour Sat) in 2005.

Beginning as a satellite reseller and installer under the government-subsidised Satellite Internet Australian Broadband Guarantee (ABG) scheme, Harbour ISP connected customers across regional and remote Australia on the Optus satellite network.

From 2005 to 2011, Harbour ISP connected over 20,000 customers to the internet through the ABG program. 2011 saw the launch of NBN Co and Australia’s national broadband network. Harbour ISP quickly harnessed the new technology, connecting the first ever customer to the NBN Interim Satellite Service and was the first ISP to receive an invoice from NBN Co Ltd (now known as nbn™).

Harbour ISP’s close relationship with nbn™ continued with the launch of the Sky Muster™ satellites in 2015, designed to provide fast broadband internet access to regional and remote areas, with Harbour ISP the third-largest provider of satellite connections.

In 2015, Canon purchased a 50% interest in Harbour IT, a deal that was 100% completed in 2017. Harbour ISP was formally separated from Harbour IT and now operates completely independently.

Today, Harbour ISP works with a range of industry-leading technology partners including nbn™, OptiComm, LBNCo, OPENetworks, Optus, AAPT, Vocus and iVox to deliver the high quality, competitively-priced internet and phone services to its customers. We also work closely with key developers in Sydney, Melbourne and Brisbane to provide hassle-free high-end internet for new urban developments.

Still 100% Australian-owned, Harbour ISP is proud to deliver good, honest internet, VoiP and mobile services to Australians all across our great country.

More in this section:

History

Harbour ISP was first brought to life when founders, Charles and Melissa Tym, experienced first-hand the disastrous state of internet connectivity in rural Australia.

Partners

Harbour ISP works with select industry-leading technology and development partners to deliver high quality, competitive internet and phone solutions to our customers.

Community

Harbour ISP is passionate about supporting our community through fund-raising and awareness events.

Speak to our team

1300 366 169

Call Harbour ISP today for a fast internet connection and great customer service.

  • Thank you Harbour ISP! Keep up the great work.

    ALAN YONG

    Again, I have to say thank you for all your efforts today to make the internet work and the great services from you and your team ( Heather and Stacey) are just impressive. Keep it up!

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