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Your questions answered: Do I HAVE to switch to nbn?

As nbn continues to roll out across Australia, up to one in three people are still confused about whether or not they have to relinquish their existing internet connection and switch to nbn. The short answer is: Yes, you do. After nbn deems your area ‘ready for service’, you have up to 18 months to switch from your existing internet connection to an nbn connection. You may stay with your existing Internet service provider (ISP) if they offer nbn services, or switch to a new ISP.

Types of nbn technologies

Nbn is rolling out connectivity across Australia via a number of technologies. The most common is fibre – fibre-to-the-premise (FTTP), fibre-to-the-node (FTTN), fibre-to-the-basement (FTTB) and fibre-to-the-kerb (FTTC). In addition, they also offer HFC, using the existing pay-TV cables, or fixed wireless and satellite (Sky Muster™) services for rural and regional Australia. Unfortunately, you don’t get to choose the technology, it’s completely dependent on the existing technology that is servicing your premise. But what you do get to choose is the plan.

Types of nbn plans

Unlike current ADSL plans, where everyone is offered the same speed tier, nbn allows users to choose their plans (and pay accordingly) based on speed tiers and download/upload requirements. The most common speeds offered by most ISPs are:

100/40 Mbps – this is the highest speed offered by nbn and is suited to gamers and large households
50/20 Mbps – this is suitable for families and those who stream 4K or HD videos
25/5 Mbps – probably the most popular speed tier, this is sufficient for streaming video and basic gaming
12/1 Mbps – the lowest speed tier is completely fine for regular internet use – emails, online shopping, video chat

In addition to the speed tiers, you can choose your data allowance, based on how much data you think you’ll download and upload each month. If you often stream or download movies, work from home, or need to share large files, go for a higher or unlimited package.

Which ISP should I choose?

Most of the ISPs selling nbn services offer a very similar deal. Some offer all of the speed tiers while some offer a selection. Some have more choices in terms of data bundles, and some don’t. The key to choosing an ISP is selecting a plan that suits you – the speed tier, the data bundles and the type of contract you need – or in fact, no lock in contract at all! Then shop around for price and settle on an ISP that you feel will provide the best service and support you’ll need.
If you have any questions about your nbn requirements or need help working out what plan would suit you best, feel free to give us a call on 1300 366 169 or visit our nbn Fibre, nbn Fixed Wireless or nbn Sky Muster™ pages to learn more about our great value plans.

*nbn™ and other nbn™ logos and brands are trade marks of nbn co limited and used under licence.
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