Can I use FAX on an optic fibre network?

FAX was designed for analog networks, and can not travel over a digital VoIP network.

If you wish to use a fax machine on a VoIP network there are a couple of options for you to consider:


Use an ATA to convert the analogue signal to digital.

While the device may operate correctly, our support is on a best-effort basis. This solution is not guaranteed to work 100% of the time.

Use an online FAX service such as eFax

eFax allows you to send and receive faxes from and through your email. From cost to convenience, internet fax can help strengthen your business, maintain constant connection with your customers and save the environment by going paperless.

You can access your faxes by logging into your eFax® account anytime from anywhere around the world.

For more information go to the eFax website