Fast, reliable and affordable –
Reach your business’ optimum potential with Fibre400/1000

Harbour ISP’s super fast fibre is the perfect solution when you want to drive your business further, faster. Reliability is no issue with a 99.95% uptime guarantee backed by 24/7 business grade support. Cost-effective enterprise-grade connectivity with unlimited data.

Choose to dedicate 100% of the service to provide unlimited internet or split it between up to 4 products or services

On-net Fibre400

$0 Install

Option 1

$799+GST
per month
Unlimited Data
Minimum cost over 24 months: $19,176 + GST
Critical Information Summary

$999 Install

Option 2

$649+GST
per month
Unlimited Data
Minimum cost over 24 months: $16,575 + GST
Critical Information Summary

$1999 Install

Option 3

$499+GST
per month
Unlimited Data
Minimum cost over 24 months: $13,965 + GST
Critical Information Summary

On-net Fibre1000

$0 Install

Option 1

$1199+GST
per month
Unlimited Data
Minimum cost over 24 months: $28,776 + GST
Critical Information Summary

$999 Install

Option 2

$1049+GST
per month
Unlimited Data
Minimum cost over 24 months: $26,175 + GST
Critical Information Summary

$1999 Install

Option 3

$899+GST
per month
Unlimited Data
Minimum cost over 24 months: $23,575 + GST
Critical Information Summary

On-net Fibre400

$0 Install

Option 1

$699+GST
per month
Unlimited Data
Minimum cost over 36 months: $25,164 + GST
Critical Information Summary

$999 Install

Option 2

$549+GST
per month
Unlimited Data
Minimum cost over 36 months: $20,763 + GST
Critical Information Summary

$1999 Install

Option 3

$399+GST
per month
Unlimited Data
Minimum cost over 36 months: $16,363 + GST
Critical Information Summary

On-net Fibre1000

$0 Install

Option 1

$1099+GST
per month
Unlimited Data
Minimum cost over 36 months: $39,564 + GST
Critical Information Summary

$999 Install

Option 2

$1049+GST
per month
Unlimited Data
Minimum cost over 36 months: $35,163 + GST
Critical Information Summary

$1999 Install

Option 3

$799+GST
per month
Unlimited Data
Minimum cost over 36 months: $30,763 + GST
Critical Information Summary

On-net Fibre1000

$0 Install

$799+GST
per month
Unlimited Data
Minimum cost over 48 months: $38,352+ GST
Critical Information Summary

Advertised rates, features and specifications above are based on location, and subject to your address being pre-qualified and confirmed.

Business Grade Internet

Flexible enough to satisfy the most demanding business requirements, Fibre400 / Fibre1000 can be dedicated to providing unlimited internet, or split across data, internet, voice or cloud services within the 400Mbps or 1000Mbps umbrella (POA).

Fibre400/1000 is delivered on an enterprise-grade fibre network, which comes with
a 99.95% service availability guarantee.

Take your business to the next level.

ASK US HOW

Symmetrical

Symmetrical upload and download speeds make business easier

Unlimited data

No worrying about data quotas with unlimited monthly data

Reliable

SLA backed by 24/7/365 dedicated business support

Static IP address

1 static IP included, a staple for business networking

Solutions You Can Access

Internet

Enterprise-grade Internet access with unlimited usage plans.

Data

Point-to-Point
Secure business-grade
connectivity between 2 sites

High speed connectivity coupled with guaranteed private bandwidth.

Cloud

National AWS Connect
Flexible private connectivity from 10Mbps to 10Gbps to Amazon from anywhere in Australia

Public Cloud
Flexible private connectivity to AWS, Azure, Google or IBM.

Voice

SIP Trunking
From 2 to 100 sessions of feature-rich IP PBX connectivity.

All-inclusive plans available or pay as you go.

Find out more

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Technical Specifications at a Glance

Fibre400 Fibre1000
Availability Metro subject to Service Qualification Metro subject to Service Qualification
Access Type Multi Service Multi Service
Services Supported Minimum 1: Unlimited Internet & Static IP
Maximum4: Data, Voice and Cloud options
Minimum 1: Unlimited Internet & Static IP
Maximum4: Data, Voice and Cloud options
Bandwidth Aggregate: 400Mbps (subject to router capability)
Per service: valid service bandwidths up to 400Mbps
Note: services are provisioned at the ordered bandwidth. Changes to speeds need to be carried out via an upgrade or downgrade.
Aggregate: 1000Mbps (subject to router capability)
Per service: valid service bandwidths up to 1000Mbps
Note: services are provisioned at the ordered bandwidth. Changes to speeds need to be carried out via an upgrade or downgrade.
Router Bring your own router, or Harbour ISP can provide one at an additional cost. As this is a high speed connection you will need a high performance router. Bring your own router, or Harbour ISP can provide one at an additional cost. As this is a high speed connection you will need a high performance router.
Contract Term 24 months or 36 months 24 months, 36 months or 48 months
Service Level Agreement 99.95% availability SLA backed by outage restoration 99.95% availability SLA backed by outage restoration
Restrictions Advertised rates, features and specifications above are based on location, and subject to your address being pre-qualified and confirmed. Advertised rates, features and specifications above are based on location, and subject to your address being pre-qualified and confirmed.
  • General Terms

    1. All prices quoted are exclusive of GST.

    2. Total minimum commitment over the minimum contract term is dependant on the plan you choose, full pricing can be viewed on the Critical Information Summary for the specific plan.

    3. Early termination fee: if you choose to cancel your service or it is disconnected for any reason within the minimum contract term, you will be charged an Early Termination Fee comprised of your minimum monthly access fee/commitment, and any remaining applicable hardware repayments, multiplied by the months remaining in your contract.

    4. You must provide 30 days’ notice to us to disconnect a service.

    5. Fibre400 and Fibre1000 speeds are theoretical maximum speeds based on TPG tests. Actual speeds may be less due to a number of factors including network configuration, customer premises interference, traffic, Fibre overheads, hardware and software.

    6. Unlimited usage will not attract any excess fees.

    7. Static IP address provided.

    8. Network Uptime guarantee of 99.95%. Network downtime does not include faults in the underlying service from the exchange to the customer premises or any faults in the customer’s own network.

    9. Acceptable Usage Policy Applies.

    10. Fibre400 and Fibre1000 services are only available for direct connection to customer premises. You may not use these services for connecting points of presence or network access points, or for interconnecting with other carriers/carriage service providers. Fibre400 and Fibre1000 are not available in data centres. If Harbour ISP believes that this is breached, Harbour ISP may suspend or terminate upon first giving 5 business days prior notice.

    11. Supported connection types: Included: Unlimited Internet – IP-Line with flat-rate data plan & Static IP – Optional: IP/MPLS VPN – IP-VPN (Single CoS or Multi(6) CoS) – Ethernet VPN – e-LAN (Single CoS or Multi(6) CoS) – Ethernet Line – Business e-Line (Intrastate b-end).

    12. Services are provisioned at the ordered bandwidth and cannot burst.

    13. Availability is limited to TPG lit buildings (excluding data centres) and connection is subject to Service Qualification before any orders can take place.

    14. Service has a maximum of speed of 400Mbps (Fibre400) and 1000Mbps (Fibre1000). You can choose to allocate this to a single service, or split the bandwidth between up to four discrete services. This allocation is flexible and may be changed by emailing support@harbourisp.com.au. Any bandwidth allocation changes will take up to 30 days to apply.

    15. Target delivery time frame is 30 Business days.

    16. A Fibre400 service cannot be upgraded to a Fibre1000 service and vice versa as they are considered separate products. A full Early Termination Fee would apply should this type of service change be required.