nbn™ Service Class
What is an nbn™ Service Class?
Wherever you are in the country, you can be sure that nbn™ has mapped out your address. The difference is how the service will be delivered to you: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), fixed wireless, HFC, nbn™ satellite, or via fibre to the curb (FTTC).
What are the nbn™ Service Classes?
To keep track of the stage of their nbn™ build and availability of the service in a particular address, nbn™ uses service classes. Every address has a service class.
Here is the current list of nbn™ Service Classes and their meanings (updated 04/06/2018). Please read below for the meanings of these key terms:
| Service Class | Service Class Definition |
|---|---|
| Service Class 0 |
The site is planned to be serviced by fibre |
| Service Class 1 |
The site is serviceable by fibre, with no PCD or NTD in place |
| Service Class 2 |
The site is serviceable by fibre, PCD is installed, no NTD in place |
| Service Class 3 |
The site is serviceable by fibre, PCD and NTD are installed |
| Service Class 4 |
The site is planned to be serviceable by fixed wireless NBN |
| Service Class 5 |
The site is serviceable by fixed wireless NBN, no antenna or NTD in place |
| Service Class 6 |
The site is serviceable by fixed wireless NBN, antenna and NTD are installed |
| Service Class 7 |
The site is planned to be serviceable by satellite |
| Service Class 8 |
The site is serviced by satellite (dish/NTD not installed) |
| Service Class 9 |
The site is services by satellite (dish/HTD already installed) |
| Service Class 10 |
Site is planned to be serviceable by copper (FTTN or FTTB) |
| Service Class 11 |
Site is serviceable by copper, copper lead-in required |
| Service Class 12 |
Site is serviceable by copper, jumpering is required |
| Service Class 13 |
Site is serviceable by copper, all infrastructure is in place. |
| Service Class 20 |
Site is serviceable by cable (HFC). |
| Service Class 21 |
The property is within the HFC footprint, no drop, wall plate or NTD |
| Service Class 22 |
The property is within the HFC footprint, drop in place, no wall plate or NTD |
| Service Class 23 |
The property is within the HFC footprint, drop and wall plate in place, no NTD |
| Service Class 24 |
The property is within the HFC footprint, drop, wall plate and NTD in place. |
| Service Class 30 |
The property will be serviced by FTTC technology. |
| Service Class 31 |
The property is within the FTTC footprint, copper lead in is required. |
| Service Class 32 |
The property is within the FTTC footprint. Copper lead in is present but not connected to DPU. An NCD is required. |
| Service Class 33 |
The property is within the FTTC footprint. Property is connected to DPU but an NCD is required. |
| Service Class 34 |
The property is within the FTTC footprint. It has previously been transferred to NBN and can transfer to a new provider without an installation appointment. |